Stubborn Pop-up of Error Code : sec_error_unknown_issuer - How to Get Rid of it

Know about Thesupportnow.info

Thesupportnow.info page has a misleading domain and title. It is designed to be like a system alert. When users are trying to visit some normal sites or just open a new tab, this pop-up can come suddenly and makes them believe that a connection error happened. It also offer a dubious number 855-614-5632 and guides you to call it.

You need to distinguish it from a real browsers error code pop-up. No matter which version of browser you are using, it will NEVER provide a number to you on the prompt message. Needless to say, message is from a suspicious page instead of the browser itself. Call 855-614-5632 is a scam, if you do as it says, you will probably be told to buy some services to fix the problem. However the truth is, you only need to remove the supported adware to stop the stubborn pop-up, instead of paying for non-existed problems.

A quicker way to stop the pop-up with a reliable program:

How did the fake Error Code : sec_error_unknown_issuer pop-up come?

Seeing this pop-up frequently means your computer is infected with an adware or malicious plugins. They change the settings to redirect you to misleading pages like Thesupportnow.info. Those threats can be brought to you by malware installing, you probably skip some optional settings during the installing processes so the unwanted addition are added. Visiting hacked pages or opening spam mails can also lead to such infection. You should immediately remove those threats for your good.

Manually Removal Instruction

Step 1. Shut the stubborn pop-up

Press Ctrl+Shift+Esc to open Start Task Manager, click Process tab, find and click on the related running process, and click End Process.

Step 2. Uninstall unwanted programs from Control Panel

Click Start button, open Control Panel to choose Programs and Feature, then find the unwanted programs in the list, right click to uninstall them.

Step 3. Remove its add-ons or extensions from your web browsers and reset the infected browsers.

Remove the add-ns

Open browser menus and find the options related to add-ons, extensions and plugins. Remove the unwanted and dubious ones.

Sample of Firefox add-on option

Reset the browsers:

For Firefox:
Help>>Troubleshooting Information>>Reset Firefox

For Internet Explorer:
Tools>>Internet Options>>Advanced>>Reset

For Chrome :
Setting>>show advanced setting>>Reset Settings

Step 5. Remove related registry entries

Press Win+R and enter REGEDIT to open Windows Task Manager. Delete related registry entries.

Auto removal with SpyHunter 

SpyHunter is a professional anti-malware program that can conveniently detect and remove all the computer threats in your computer. You can try its paid version to protect your system.

Step 1.Click here to download SpyHunter.

Step 2. Run the installation to install it step by step.

Step 3. After finishing the installation, you can click to scan your PC.

Step 4. The scan results will be showed, easily click to remove them all.

One more step : Clean up the system trash to have a more efficient system

When you suffer threats like Thesupportnow.info pop-up, your system can be probably messed up and you may find it inefficient. Try a system cleaner RegCure Pro, which features a complete suite of easy-to-use fixing, cleaning and optimizing tools that can increase speed and peak performance.

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