7/03/2015

"Call +33 975 184 164" is a Scam - Remove Fake Tech Support Promoting Pop-up


From a victim: 
"Yesterday when I was surfing the internet as usual, a page of def-os-urgent-windows-syslog-alert2alert13699.com domain comes and tell me that my PC is in danger with security threats." The page can't be closed, it seems really horrible. Should I call the offered number +33 975 184 164?"

If you see the similar pop-up, don't be panic. This is a fake security alert offered by a malicious adware. The main purpose of this ad is to lead users to call the given number. If you do as it says, you will be required to pay for the so-called tech support or taken in other kinds of scams. 

Freeware you downloaded from dubious resource or malicious sites you visited modify the browser setting, that's why you see such pop-ups again and again. You should take actions to remove the supporting adware to stop the ads. 


Manually remove this adware:

Step1. Stop the dubious running process
Press Ctrl+Shift+Esc to open Start Task Manager, click Process tab, find and click on the related running process, and click End Process.

Step2. Uninstall unwanted program from Control Panel


Click Start button, open Control Panel to choose Programs and Feature, then find the unwanted programs in the list, right click to uninstall them.

Step3. Remove its add-ons or extensions from your web browsers

For Google Chrome:
Open Google Chrome >>  Customize and control Google Chrome icon >> More tools >> click on Extensions >> Remove the related extensions

For Mozilla Firefox:
Open menu >> Add-ons >> Extensions and Plugins>>Remove the related extensions

For Internet Explorer:
Tools>> Manager Add-on >> Toolbars and Extensions >> Disable the related add-ons


Step4. Reset your browser

For Firefox:
Help>>Troubleshooting Information>>Reset Firefox

For Internet Explorer:
Tools>>Internet Options>>Advanced>>Reset

For Chrome :
Setting>>show advanced setting>>Reset Settings

Step5. Open Registry Editor and remove registry entries
Start >> input regedit in the search box >>open  Registry Editor >>find the related date and remove them.
Notice: Skip this step if you are not familiar with Registry Editor. Use professional tools instead.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "<random>" = "%AppData%\<random>.exe"
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run "<random>" = "%AppData%\<random>.exe"
Step6. Using RegCure Pro to Optimize your system after manual removal

1. Click the icon below to download the RegCure Pro.
http://www.pcproblemsolve.com/hdqc/regcure.php

2. Click the button Run.


3. Click the button Accept and Install. And RegCure Pro will be installed successfully on your desktop. Then, open the RegCure Pro and it will start to scan your computer.


4. Click the button Fix All to optimize your PC.



Reminder: Manual removal steps are complicated, you can rely on Spyhunter

Use Spyhunter to deal with it:

Spyhunter is strongly recommended to detect and remove computer risks. You don't have to suffer complicated operations.

Step1.Click here to download Spyhunter.


Step2. Run the installation to install it step by step.


Step3. After finishing the installation, you can click to scan your PC.


Step4.When you want to remove the malware threats, you need to click the button “Select all”, and then click the button “Remove” on the bottom right corner.



Note: Def-os-urgent-windows-syslog-alert2alert13699.com domain page is not harmful, but the scams it brings are quite malicious. Remove the adware permanently with the help of user-friendly programs likeSpyhunter and RegCure Pro

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